Cancellation policy: We understand that despite our best intentions, sometimes changes happen unexpectedly and we need to cancel. For a full refund, notify us within 2 weeks of your training date. For cancellations within 7-13 days of the training date, we will provide a partial refund of 50%. Less than 7 days notice will result in no refund. Emergency cancellations will be handled on a case by case basis, please notify us as soon as you are able to.